Services
BPO, IT outsourcing and AI delivery
Sixty-two services across four delivery lines, from a single Dominican footprint under Toronto governance.
Corpshore Dominicana delivers business process outsourcing, IT outsourcing, AI delivery and knowledge process outsourcing from four locations in the Dominican Republic, in nine languages, under Toronto corporate governance and Dominican Law 172-13 data protection compliance.
Corpshore Dominicana organises its work into four delivery lines, business process outsourcing, IT outsourcing, AI delivery and knowledge process outsourcing, that together hold more than sixty services under one relationship. The idea is simple: rather than spread customer experience, technical support, finance and back office, software engineering and AI data work across separate suppliers, a client consolidates them with one accountable partner.
That consolidation cuts the number of contracts, points of contact and security postures a client has to manage. Everything is delivered in nine languages and on the US Eastern clock, from four Dominican cities. A client can combine lines, for example customer support plus technical support plus an engineering team, within a single agreement, rather than negotiating each one separately.
Business process outsourcing
28 services- Customer service
- Technical support
- Omnichannel support
- Inbound voice
- Outbound voice
- Chat and messaging support
- Email support
- Social media support
- +20
IT outsourcing
16 services- Software development
- Web development
- Mobile app development
- QA and testing
- DevOps and cloud engineering
- Cloud migration
- Infrastructure management
- Cybersecurity services
- +8
AI delivery
14 services- AI implementation and integration
- Data annotation
- Image and video annotation
- Computer vision services
- NLP and text annotation
- Multilingual training data
- Speech and audio data collection
- RLHF and model evaluation
- +6
Knowledge process outsourcing
4 services- Research and analytics
- Market research
- Literature review
- Data science services
Frequently asked questions
- What services does Corpshore Dominicana offer?
- More than sixty services across four delivery lines: business process outsourcing, IT outsourcing, AI delivery and knowledge process outsourcing, all under one relationship.
- What is the difference between BPO, IT outsourcing, AI delivery and KPO?
- BPO covers customer experience and business process; IT outsourcing covers software engineering and technical support; AI delivery covers annotation and data work; KPO covers finance, back office and specialised knowledge tasks.
- Can services be combined under one contract?
- Yes. A client can combine lines, for example customer support plus technical support plus an engineering team, within a single agreement, rather than negotiating each one separately.
- What languages are services delivered in?
- In nine languages: Spanish, English, Haitian Creole, French, Portuguese, Italian, German, Russian and Mandarin, on the US Eastern clock.
- How are engagements scoped?
- The engagement configurator on this page lets you sketch the scope, lines and scale of a relationship, which is then refined in conversation with the team.
Ready to evaluate a nearshore partner?
Book a discovery call or request a proposal. We respond to qualified enquiries within one business day.
All engagements comply with Dominican Republic Law 172-13 on Personal Data Protection.
Looking for work?
Browse open roles across four Dominican cities, or join the talent community and we will reach out when a match opens.