Corpshore- Santo Domingo
- 4 delivery locations
- 9 languages staffed
- Recognised among the top BPO companies in the Dominican Republic
Corpshore Dominicana
Livrezon nearshore soti nan Repiblik Dominikèn.
BPO, externalisation TI et livraison IA depuis Saint-Domingue, Santiago, Puerto Plata et Punta Cana. Gouvernance de Toronto, livraison dominicaine.
- Local time in Santo Domingo
- Santo Domingo
- Delivery locations
- 4 delivery locations
- Recognised among the top BPO companies in the Dominican Republic
A subsidiary of Corpshore Solutions Corporation, Toronto
- ISO 27001
- ISO 9001
- SOC 2 Type II
- PCI-DSS
- HIPAA
- GDPR
The strongest nearshore option in the Caribbean for North American companies.
Two hours from Miami
Direct daily flights from SDQ, STI, POP and PUJ to Miami, New York, Atlanta, Toronto and Madrid.
US Eastern time zone
Atlantic Standard Time, UTC-4, with no daylight saving. Aligned with New York and Miami business hours year-round.
Native Spanish, fluent English
Decades of bilingual contact-centre maturity built on direct commercial relationships with the United States.
Bands show a 9:00 to 17:00 business day on your local timeline. The amber marker is the current time. Daylight saving is applied automatically.
What we deliver
View all servicesBPO
Customer experience, back office, finance and revenue operations across voice and non-voice channels.
28 services
IT outsourcing
Software development, cloud engineering, cybersecurity and support, delivered by nearshore teams.
16 services
AI delivery
Data annotation, model evaluation, computer vision and multilingual training data at scale.
14 services
Four locations, not one
Delivery from four Dominican cities means access to four distinct labour markets, business continuity across sites, and teams placed where the relevant language and skill concentration actually is.
The capital and largest talent pool. Home to the country's universities, financial sector and the Zona Colonial, the first European city in the Americas.
- Nearest airport
- SDQ · Las Américas International
- Seat capacity
- 1000 seats
Model your nearshore saving
The cost savings calculator estimates the annual cost of a role or team in your market against Corpshore Dominicana, with a written proposal confirming final pricing. Rate inputs are client-supplied and the tool ships in a clearly labelled indicative state.
Indicative model only. These figures are illustrative, not a quote. Final pricing is confirmed in a written proposal.
Illustrative annual figures in USD, fully loaded. Actual pricing depends on scope and is confirmed in a written proposal.
Request a detailed proposalNine languages from one country
Spanish and English bilingualism is the Dominican baseline. Haitian Creole, French, Portuguese, Italian, German, Russian and Mandarin capability from a single delivery footprint is not.
Showing 9 languages
| Language | B1 | B2 | C1 | C2 | Native |
|---|---|---|---|---|---|
Proficiency is assessed against the CEFR at hire and re-assessed periodically. Service-line and location availability is confirmed on request.
Industries we serve
From the DR's flagship tourism sector to the zonas francas free-zone economy, with sector-specific delivery.
Proof and recognition
Fifteen anonymised engagements across BPO, IT outsourcing and AI delivery, and third-party recognition from Outsource Accelerator.
Direct-booking recovery for a Punta Cana resort group
+27 ptsdirect-channel booking shareBPO · Santo DomingoSpanish-language customer experience for a US omnichannel retailer
+20 ptsSpanish-language CSATBPO · Santo DomingoContact centre and collections transformation for a Dominican commercial bank
-84%call abandonment rateCarrières
Bâtissez votre carrière avec nous.
Des postes sur site, hybrides et en télétravail dans quatre villes dominicaines. Un travail honnête, de vrais avantages et une réelle progression interne.
Why Corpshore Dominicana
Four locations, not one
Santo Domingo, Santiago, Puerto Plata and Punta Cana. Most competitors operate a single site in the capital.
Toronto governance
One accountable relationship under Canadian corporate structure, with delivery through a Dominican entity under Dominican law.
AI delivery capability
Data annotation, computer vision, multilingual training data and RLHF alongside traditional BPO, which most local providers lack.
Ley 172-13 plus the group stack
Dominican data protection compliance, with the group's certification posture behind it for regulated international clients.
Nine languages
Spanish and English as the baseline, plus Haitian Creole, French, Portuguese, Italian, German, Russian and Mandarin.
Third-party recognition
Recognised by Outsource Accelerator across its Dominican Republic, South America and nearshore rankings.
Insight and recognition
Executive perspective on nearshore delivery in the Dominican Republic, plus third-party recognition and market analysis.
Featured: Outsourcing to the Dominican Republic with Frank Prempeh of Corpshore Solutions.
Ready to evaluate a nearshore partner?
Book a discovery call or request a proposal. We respond to qualified enquiries within one business day.
All engagements comply with Dominican Republic Law 172-13 on Personal Data Protection.
Looking for work?
Browse open roles across four Dominican cities, or join the talent community and we will reach out when a match opens.