CorpshoreBusiness process outsourcing
Content moderation
Content moderation that keeps your platform safe and on policy.
Languages: Español, English +7
Typical team size: 5 to 200+ seats
Typical ramp: 2 to 6 weeks
Corpshore Dominicana provides content moderation, reviewing user-generated content against your policies with consistent judgement and reviewer wellbeing support, in Spanish, English and further languages, under group governance.
What's included
- User-generated content review
- Policy application and labelling
- Escalation of high-risk content
- Calibration for consistent judgement
- Reviewer wellbeing support
- Reporting and quality monitoring
How we deliver it
We staff a dedicated team led by a Corpshore team leader, ramped on your product, tone and systems. Quality is monitored against calibrated scorecards, and you receive agreed reporting on volume, service level and quality on a regular cadence. Teams work in your ticketing and telephony tools, not ours.
Languages and coverage
Available in Spanish and English as standard, with French, Haitian Creole and further languages on request, from Santo Domingo, Santiago, Puerto Plata and Punta Cana. Business-hours, extended and 24-7 coverage are all supported.
Compliance and security
Delivery complies with Dominican Republic Law 172-13 on Personal Data Protection. Where the work touches payment, health or other regulated data, the relevant group security framework applies; certification scope at the DR-entity level is confirmed on request.
Why Corpshore Dominicana
- US Eastern time zone with full business-day overlap, no daylight saving
- Native Spanish and fluent English, with seven further languages
- Toronto corporate governance over a Dominican delivery entity
- Promote-from-within culture that lowers attrition and protects account continuity
Frequently asked questions
- Do you moderate in multiple languages?
- Yes. Spanish, English and further languages on request, matched to your content.
- How is consistency maintained?
- Through calibration against your policies and quality monitoring of decisions.
- Is wellbeing supported?
- Yes. Moderation roles include wellbeing support and clear escalation.
Related services
Ready to evaluate a nearshore partner?
Book a discovery call or request a proposal. We respond to qualified enquiries within one business day.
All engagements comply with Dominican Republic Law 172-13 on Personal Data Protection.
Looking for work?
Browse open roles across four Dominican cities, or join the talent community and we will reach out when a match opens.