Industries
Insurance
Claims processing, policy servicing and first notice of loss.
Core compliance
Ley 172-13
Delivered from
Santo Domingo, Santiago, Puerto Plata, Punta Cana
Corpshore Dominicana delivers claims processing, policy servicing and first notice of loss for insurance clients, with bilingual teams, Law 172-13 compliance and quality monitoring.
The sector's operating challenges
Challenge
First notice of loss handled with care
How we address it
Trained, empathetic first-notice teams that capture accurate detail under pressure.
Challenge
Claims accuracy and turnaround
How we address it
Claims processing with quality monitoring that holds accuracy while clearing volume.
Challenge
Policy servicing at scale
How we address it
Scalable policy servicing across voice and non-voice channels.
Services we deliver for this industry
Compliance and regulatory context
Delivery complies with Dominican Republic Law 172-13 on Personal Data Protection. Where an engagement touches payment, health or other regulated data, the relevant group framework applies; certification scope at the DR-entity level is confirmed on request.
Why the Dominican Republic
Insurance work is accuracy-critical and often emotionally sensitive at first notice of loss. The DR provides trained, empathetic bilingual teams with quality monitoring, on the US business day.
Frequently asked questions
- Can you handle first notice of loss?
- Yes. Trained, empathetic teams capture accurate first-notice detail in Spanish and English, with quality monitoring throughout.
- How is claims accuracy maintained?
- Through calibrated quality monitoring and process discipline that holds accuracy while clearing claim volume to SLA.
Ready to evaluate a nearshore partner?
Book a discovery call or request a proposal. We respond to qualified enquiries within one business day.
All engagements comply with Dominican Republic Law 172-13 on Personal Data Protection.
Looking for work?
Browse open roles across four Dominican cities, or join the talent community and we will reach out when a match opens.